Shipping policy

Shipping Policy

At Looks Elegant, we are dedicated to providing an exceptional bridal experience from the moment of your order to your special day. Every gown and accessory undergoes rigorous quality inspections by our master artisans to ensure uncompromised elegance and craftsmanship before it leaves our atelier.

Understanding Your Delivery Timeline

Your total delivery time is thoughtfully calculated by combining our meticulous Processing Time (tailoring and quality control) with our secure Shipping Time (transit to your destination).

1. Processing & Tailoring Time

  • Custom / Made-to-Measure Bridal Gowns: Due to intricate hand-crafting, precision measurements, and our exhaustive quality assessments, production and tailoring require approximately 25–30 business days.

  • Accessories & Standard Items: Typically prepared and dispatched within 2–3 business days.

(Note: Exact processing times are always visible on each product page prior to checkout).

2. Shipping & Transit Time

Once your exquisite piece has been crafted and dispatched from our atelier, transit times vary depending on your delivery destination and chosen shipping method:

  • Custom & Bridal Gowns (Express Transit): 9–14 business days.

Standard Collections & Accessories:

  • United States: 8–11 business days.

  • Canada: 10–15 business days (select collections up to 25 business days).

  • Europe: 6–15 business days (select collections up to 22 business days).

  • United Kingdom: 5–6 business days (select collections up to 11 business days).

  • Australia: 7–14 business days.

Our Boutique Recommendation: For all bespoke and custom wedding gowns, we highly recommend placing your order at least 2 to 3 months prior to your wedding date to allow ample time for international transit and any final local tailored fittings.

Complimentary Shipping & Rates

Shipping fees are dynamically calculated at checkout based on your precise location. We are delighted to offer Complimentary Shipping on all orders exceeding $150 USD.

Customs, Duties & Import Taxes

To ensure your delivery arrives as seamlessly and gracefully as possible, our logistics team meticulously labels and documents every package in full compliance with international customs authorities.

Client Concierge

Should you have any inquiries regarding your order or shipment tracking, our dedicated concierge team is at your disposal. Please reach out to us at services@lookselegant.com, kindly referencing your order number.